1. Do I need a reference sheet to place an order?
Yes, we require a clear, full-body reference sheet of your character to ensure an accurate and detailed fursuit creation.
If you don’t have one, we can help by recommending reliable artists or guiding you on how to create a proper ref sheet.
Absolutely! We are happy to create any custom additions, such as:
• extra horns,
• unique eye shapes,
• LED elements,
• interchangeable tongues,
• special tail mechanisms,
• custom markings or textures,
• piercings and accessories.
We will discuss all custom requests in detail when you place your order.
2. Can I request custom features or add-ons?
Here’s how ordering works:
• Your slot becomes active once the non-refundable deposit is paid.
• The remaining balance can be paid in installments or all at once.
• Accepted payment methods include bank transfer, PayPal, or other available options.
You will receive official confirmation for every payment.
3. How does the payment process work?
Yes! We accept international commissions.
Shipping fees, customs, and delivery times vary by country.
We will provide full details and cost estimates before the order is finalized
4. Do you accept international orders?
Yes, every customer receives regular:
• progress photos,
• status updates,
• material and detail confirmations.
If you need extra updates, feel free to request them at any time.
5. Will I receive updates during the creation process?
7. Are your fursuits suitable for outdoor events and conventions?
Yes! All our fursuits are designed to handle regular outdoor use and convention environments. They are built with ventilation, durability, and mobility in mind.
Yes, optional upgrades include:
• improved ventilation systems,
• fan or cooling inserts,
• upgraded vision meshes,
• 3D or follow-me eyes.
These can be added at an extra cost.
8. Do you offer ventilation, cooling, or vision upgrades?
If you are local, you may schedule a fitting appointment.
For international customers, we send detailed measurement guides to ensure the best possible fit from a distance.
9. Can I try on the suit before shipping?
Minor adjustments are usually included free of charge.
Major alterations may require additional fees.
We recommend following our measurement guide carefully to avoid fitting issues.
10. What if the suit doesn’t fit me perfectly?
Yes, we offer cleaning, small repairs, and general maintenance for suits we have created.
We may also repair suits from other makers, depending on the extent of the damage.
11. Do you offer repair or maintenance services?
We do our best to match your design as closely as possible.
However, slight differences may occur due to the nature of physical materials and the artistic process.
We always discuss major details beforehand.
12. Will my fursuit look exactly like my reference art?
We recommend keeping your fursuit in a cool, dry place, preferably hanging to avoid matting.
Avoid direct sunlight for long periods, and store the head on a foam stand to maintain its shape.
13. How should I store my fursuit?